Section 1. Transport services
1.1. Tours and Service Car with Driver
- Tours are offered in air-conditioned 8-seater minibuses or sedan with commentary provided by a Driver/Guide.
- The required language must be stipulated when booking the service. Tours can only be guaranteed in French and English. Other languages are on request.
- All personal belongings are entirely under the responsibility of the customers.
- The hotel, port of disembarkation or place of residence of the customer is the point of departure and return of the service.
- The maximum waiting time for the driver is 30 minutes after the official departure time.
- Departure time and return time may vary depending on traffic conditions or other unforeseen circumstances.
- 1388 cannot be held responsible in case of bad weather. We cannot be held responsible for delays due to the traffic conditions mentioned above, other unforeseen circumstances or delays due to customers.
- Unless otherwise stated, meals and entrance fees for tourist sites are not included in the price of the Service.
- Prices include fuel, motorway tolls, parking fees and driver fees.
1.2. Arrival transfers
Pick-up service is provided at the airport arrivals terminal at the scheduled arrival time of flights. 1388 will use a welcome sign with the customer’s name. The departure is immediate and a maximum of 45 minutes of waiting will be tolerated. The customer will then be taken to his hotel or place of residence. In the unlikely event that you have difficulty finding your driver, it is extremely important that you call the following number: 06 15 75 20 47 Departures: The time and place of pick-up from the hotel or place of residence, which were declared at the time of booking will be reconfirmed with the driver at the time of the customer’s arrival at the airport. The customer’s drop-off at the airport will be made at the appropriate terminal depending on the airline. Full payment will be due for all absent customers or “No Shows”. At the time of pick-up if a customer is late by more than 1 hour, the customer will be liable for a waiting fee. These additional charges must be paid before the departure of the vehicle.
1.3. Pro-forma invoice;
You will receive by email, apro-forma invoice 1388 nominative for each tour, event or service booked. It is not necessary for the customer to present an exchange voucher or voucher to the driver/guide.
1.4. Cancellation conditions
Cancellation of a reservation may result in the application of charges as described below. In case of cancellation of a reservation by you, you will be informed by e-mail, fax or telephone of the exact amount of the cancellation fee.
– Cancellation fees for Transportation Services – If you cancel more than 7 full days before the scheduled departure or the start time of the service, no cancellation fee is applied. If you cancel less than 7 full days before the scheduled departure or start time of the service, a 100% cancellation fee will be applied.
Article 2 Financial conditions
2.1. Prices and Taxes
Prices are indicated in Euros.
The prices of the Services are generally understood inclusive of all taxes, fees and related service costs. The costs and service fees correspond to the costs related to the Services ordered by the User, borne by the Partners and in particular indirect taxes (VAT, other similar taxes) and other costs necessary for the processing of Users’ Orders.
We draw your attention to the fact that certain taxes or additional fees (tourist tax, tourist tax, visa fees and/or tourist card …) may be imposed by the authorities of certain States. They are not included in the price of the Services. These additional taxes, where they exist, are your responsibility and may have to be paid locally.
In addition, in general, and unless expressly stated otherwise, are not included in the prices, all expenses of a personal nature or ancillary to the service, such as insurance, excess baggage costs, vaccination, telephone, drinks, meals, tips, and more generally any service not expressly included in the booking confirmation.
2.2. Payment of the price
Payment of the price of the Services you purchase occurs from the day of the order. For sales, the total amount of the Service (including administrative fees) will be debited when your Transport documents are made available. It is done directly when ordering, by communicating your credit card number by means of a secure payment system. Unless otherwise provided for in the Specific Conditions, payments made on the Site are made by credit card (cards from the Carte Bleue, Visa, Eurocard/Mastercard networks are accepted) via a secure payment system.
In the event that the payment proves to be irregular, incomplete or non-existent, for a reason attributable to you, the sale of these Services will be cancelled, the resulting costs being at your expense, a civil and / or criminal action may, if necessary, be taken against you.
Article 3. Diverse
No insurance is included in the prices offered. Therefore, 1388 wishes to take out an insurance contract covering the consequences of certain cases of cancellation and an assistance contract covering certain specific risks including repatriation costs in the event of accident or illness.
3.2 Information and complaints
Any request for information, clarification and follow-up of orders must be sent by email to the address firstname.lastname@example.org or by phone to 06 15 75 20 47
Complaints will only be accepted to the extent that the difficulties to which they are subject have been reported to 1388 during the performance of the Service, so that 1388 can try to remedy them and limit the damage You may have to suffer. We draw your attention to the fact that no claim relating to any loss, damage or theft of luggage, clothing or personal items during the duration of the service can be accepted if it results from a fault or negligence on your part.
3.3 Intellectual property
1388 is the owner of all intellectual property rights relating to the Site which belongs to it or holds the rights of use relating thereto. Access to the Site does not confer any right on the intellectual property rights relating to the Site, which remains the exclusive property of 1388. The elements accessible on the 1388.fr site, in particular in the form of texts, photographs, images, icons, maps, sounds, videos, software, databases, data are also protected by intellectual and industrial property rights and other private rights that 1388 holds. Except as provided in these Terms and Conditions, You may not, under any circumstances, reproduce, represent, modify, transmit, publish, adapt, on any medium whatsoever, by any means whatsoever, or exploit in any way whatsoever, all or part of the Site without the prior written permission of 1388. You are informed that this prohibition applies in particular, but not exclusively, to practices such as scrapping or the use of robots for the purpose of extracting, reproducing any element of the Site, including the offers of servicespresented therein, in particular for commercial purposes. The exploitation not previously authorized by 1388, for any reason whatsoever, of all or part of the Site may be the subject of any appropriate action, including an action for infringement. Only the use of a non-substantial part of the Site for strictly private and non-commercial purposes is authorized. The insertion of hypertext links to any part of the Site is prohibited without the prior written permission of 1388.
Section 4. Liability and Warranties
You declare that you are aware of the characteristics and limitations of the Internet, in particular its technical performance, response times for accessing, querying or transferring data and the risks related to the security of communications. 1388 will ensure with the Partners the smooth running of the Services provided for in the contract it has concluded with vous. However, it can in no way or its liability engaged for any non-performance or poor performance of all or part of the Services provided for in the contract, which would be attributable either to your fact, or to the unforeseeable and insurmountable fact of a third party unrelated to the service, or to a case of force majeure.
Section 5. Applicable law and competent courts
These General Terms and Conditions, and more generally the contract You conclude with 1388 are subject to French law. Any dispute relating to their interpretation and/or execution is a matter for the French courts.
Section 6. Final provisions
In the event that one of the provisions of the General Conditions is declared null and void or ineffective, it will be deemed unwritten, without this affecting the validity of the other provisions, unless the provision declared null and void or ineffective was essential and decisive. Any case of force majeure making it impossible to perform the service, including the interruption of telecommunications, the strike of carriers, hoteliers, air traffic controllers, air traffic controllers, extinguishes the obligations weighing on 1388 affected by the case of force majeure. Services not performed due to force majeure give rise to reimbursement. However, this non-performance cannot give rise to any damages.
Nice on December 25th, 2023
SARL 1388 – 7 avenue Borriglione 06100 Nice