The Experience 2018-01-22T19:57:44+00:00

100% French style

With us you will not only visit France, you will discover with the only company of French Licensed tour guides, using French made vehicles, and providing the famous « service a la francaise ». Our pride is to provide a French Experience.

PREMIUM MINIVAN

PREMIUM MINIVANS

8 seater – Leather interior
1 driver – 7 passengers
Individual seats – Individual a/c front and back
Automatic – Panoramic roof – Electric doors
Free Wifi

MINIBUS

9 seater
1 driver – 8 passengers Individual
a/c front and back
free Wifi

100% Tailor made

Each tour, each service is customizable in order to offer you the memorable experience that you expect. Include a picnic, a farm visit, a petanque lesson, a cooking class, a museum visit, a safari, a postcard by drone… We create YOUR very own experience !

100% Different & unique

The only company with the classical sightseeing tours but also cultural tours and thematic ones.
The only company to make you discover the high valleys, the mountain and the Mercantour National Park.
The only company of National Licensed Tour Guides and Lecturers

SALES CONDITIONS

Private sightseeing tours 
The sightseeing tours provided by 1388 are undertaken in a 7-seater minivan or a 8-seater minibus, with commentary provided by the driver. Unless arranged at time of booking service is door to door, from hotel, residence or port of call of the clients.  The language/s required must be stipulated upon reservation of the tour. Our tours are only guaranteed in French and English, other languages are by request. All our drivers are National Licensed Tour Guides and Lecturer. All personal effects are entirely the responsibility of the client. 1388 cannot be held responsible for inclement weather. Neither can it be held responsible for delays due to aforementioned traffic conditions, other unforeseen circumstances or customer tardiness. Unless otherwise stated, meals and entry prices to excursion sites are not included in the tour price. Prices include fuel, motorway tolls, parking fees and driver’s expenses.

Cancellation policy
Canceling a booking with 1388 can result in cancellation fees being applied by 1388 as outlined below. When canceling any booking you will be notified via email or telephone of the total cancellation fees.  If cancellation is made at least 7 calendar days in advance of the scheduled departure or commencement time, there is no cancellation fee.  If cancellation is made between 3 and 6 calendar days in advance of the scheduled departure or commencement time, a fee of 50% will be charged 50% cancellation fee.  If you cancel within 2 calendar days of the scheduled departure or commencement time, you will be charged a 100% cancellation fee. If a port stop is canceled by a cruise company due to bad weather no cancellation

Private airport transfers
Arrivals: Meet and greet service provided at the Nice Côte d’Azur international airport arrivals terminal at the scheduled arrival time. 1388 will carry a board bearing the client’s name. Departure is immediate and a maximum of a 45 minutes waiting time will be allowed. The client will then be delivered to their hotel or place of residence. If a client doesn’t find the driver he/she must contact the 1388 office.  Departures: Collection from hotel or place of residence; the time and location of which would have been stated upon booking or reservation; the drop off will be at the appropriate flight terminal.  If a client delays pick up by more than 1 hour, the client will be liable for a fee charged per waiting hour. This charge must be settled prior to the vehicle’s departure. Full payment will be due for all « No Shows ».

Payment
Full payment may be required upon booking. Otherwise, payment is due at completion of service. We take payments in cash (euros only), traveler’s checks (euros only) and credit cards. For any payment by credit card an extra 3% will be added to the amount of the service. 1388welcomes VISA and MASTERCARD, the payment will take place through the SumUp application and the transaction receipt will be automatically sent by email.  Optional cash gratuities are accepted but must be given to the driver-guide. An invoice is mandatory for any payment of 25 euros and higher.

Behavior
The company 1388 subscribes to the principles of civility, consequently no insult, violence or discriminatory language will be tolerated against the employees of 1388, or the business partners of 1388. The consumption of drug, alcohol and tobacco is strictly forbidden while inside the vehicles. Clients, as well as 1388 employees, must at any moment comply with rules and laws of the French republic.

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